Refund policy

Returns/Exchanges 

We only replace items if they are defective or damaged. Our returns policy lasts 30 days. You have 30 days from receipt of the item to alert our Customer Service Team to any defects, damage or issue.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Once your return label is created and provided through email correspondence, you have 15 days to return your item to us to be eligible for a replacement. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not returned in its original condition and/or is damaged or missing parts for reasons not due to our error will be ineligible for exchange.

To complete your exchange, we require a receipt or proof of purchase.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

There are certain situations where only partial refunds are granted (if applicable).

Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Late or Missing Refunds (If Applicable)
If you haven’t received a refund by the expected date, please contact your bank. In some instances, it may take additional time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact our Customer Service Team immediately.